This policy explains how we handle information when you browse agatha.web.id or contact us.
Last updated 14 July 2026
Agatha Projects, operated by PT HISU ADHIGANA WIRAKARYA ("we", "us", or "our") runs this website. Our legal entity for formal B2B operations is PT HISU ADHIGANA WIRAKARYA.
Contact us at halo@agatha.web.id or WhatsApp +62 818 1108 06. We are based in Medan, Indonesia.
This Privacy Policy applies to this company website only. Separate client projects, apps, or portals may have their own notices.
We process personal data in line with applicable Indonesian law, including Law No. 27 of 2022 on Personal Data Protection (UU PDP), to the extent it applies to our activities.
Contact information you choose to send when you email us, message us on WhatsApp, or otherwise inquire about our services (for example name, email, phone number, company, and message content).
Technical data that may be generated when you visit the site, such as IP address, browser type, device information, and pages viewed, depending on our hosting and security providers.
Language preference stored in your browser (localStorage) so the site can remember English or Indonesian.
We do not operate user accounts or payment forms on this website today.
To respond to inquiries and provide proposals or information about our services.
To operate, secure, and improve this website.
To remember your language preference.
To comply with legal obligations and protect our rights.
We do not sell your personal data.
We may share information with service providers who help us run the site or communications (for example hosting such as Cloudflare, email, or WhatsApp when you contact us through those channels).
We may disclose information if required by law or to protect our rights, users, or the public.
We keep inquiry-related information for as long as needed to handle your request and for reasonable business or legal records. Technical logs are retained according to our providers' policies and our security needs.
We take reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.
Subject to applicable law, you may request access, correction, deletion, restriction, or objection regarding your personal data, and information about how we process it.
To exercise these rights: Contact us at halo@agatha.web.id or WhatsApp +62 818 1108 06. We are based in Medan, Indonesia.
This website is aimed at business audiences. We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us so we can delete it.
We may update this policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the site after updates means you acknowledge the revised policy.
